MedAr – Mediation & Arbitration Center
MedAr requires a modern and trustworthy website that clearly communicates its mediation services while also supporting a structured training academy for certification programs. We teamed up with MedAr to design and develop end-to-end solution for both mediation & academy services and ensuring smooth onboarding, offline payments, controlled access, & automated certification.Services Provided
Professional Mediation,
Dispute Resolution & Training
Learning Management System (LMS) Development
Academy & Certification Platform Development
Website Design & Development
User Journey & Process Architecture
Admin Automation & Workflow Design
Performance Metrics
Web Development
Mobile-Optimized Experience
100%
Primary User Journeys Engineered
2
Confusion Navigation Structure
0
Unified Brand System Implemented
1
Academy & Certification
Reduced manual follow-ups
80–90%
Cut student onboarding friction
50%
Enabled same-day account activation after receipt submission
Scalable to unlimited future cohorts without redevelopment
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Challenges Identified
Offline payments (bank/UPI) needed to remain mandatory
No student access before payment verification
Clear, non-technical user journey for students and admins
Daily offline classes combined with structured online learning
Daily offline classes combined with structured online learning
Daily offline classes combined with structured online learning
Development Solutions Provided
Our Solution
Website Design & Development
We built a clean, calm, and professional website aligned with MedAr’s values of neutrality, confidentiality, and trust.
Key highlights:
Key highlights:
- Clear service structure for families, businesses, institutions, and workplaces
- Simple CTAs for consultations and inquiries
- Content hierarchy focused on clarity over complexity
- Mobile-friendly and performance-optimized build
Engagement & Retention Features
- Automated nudges for:
- Incomplete sign-ups
- Pending receipt submissions
- Daily content unlocks
- Pending assignments
- Late joiner & absentee support (released content remains accessible)
- Discussion/forum capability for peer learning and Q&A
Academy & Certification Platform
HireWebPro designed a 5-Day Certification Program system that balances offline training with online structure and automation.
Student Journey
- Account creation with manual approval
- Payment instructions page (bank/UPI + QR) shown after sign-up
- Receipt submission inside the dashboard (with structured fields)
- Admin approval or provisional access workflow
- Daily learning access (Day 1–5)
- Online assignment submissions
- Automated certificate generation on completion
Front End & Back End Development
To enhance both candidate experience and admin efficiency, we implemented:
- Dashboard-based receipt uploads
- Mandatory transaction ID + registered email for verification
- Instant admin notifications on receipt submission
- Automated student acknowledgement emails
- Optional provisional access with admin spot-checks
- Completion-based assignments
- Auto-generated digital certificates after all requirements are met
Results & Impact
Web Development Outcomes
- Clear service architecture that communicates MedAr’s mediation offerings across families, businesses, enterprises, and institutions without overwhelming visitors
- Improved user navigation and content flow, making it easy for visitors to understand services, trust the brand, and take action
- Mobile-first, performance-optimized build, ensuring consistent experience across devices
- Scalable website structure, allowing MedAr to add future services, programs, and content without redesign
- Unified brand presence, aligning MedAr’s values of neutrality, confidentiality, and professionalism with a clean, calm interface
- Conversion-focused layouts and CTAs, supporting consultation inquiries and academy sign-ups
Academy & Platform Outcomes
- 100% controlled access before payment verification
- Reduced admin effort through structured receipt handling
- Faster approvals with instant notifications
- Clear, friction-free student onboarding
- Scalable academy framework for future programs
- Professional, shareable digital certificates
